Just as implementing any other agile practice, adopting retrospectives is an organizational change where professionals adapt their way of working, their behavior. It won’t just happen, and if not properly supported it may take much time, or even fail. So when you start with retrospectives, make clear what their purpose is, and set up a team of capable retrospective facilitators. Then start doing them with your agile teams, and reflect on how they are going (yes, doing retrospectives can also be improved, with retrospectives).
Get retrospectives adopted and accepted by your teams, delivering continuous improvement!
At the end of an iteration, typically two meetings are held: The sprint review (or demo) which focuses on getting product feedback, and the sprint retrospective which focuses on the team and the process that is used to deliver software. This blog is about implementing and improving (Scrum) retrospectives, aiming to help teams to continuously improve their way of working.
Implementing agile is hard work, and you may have to deal with resistance initially. Once you are becoming more agile things will be getting easier. When you have developed an agile culture and mindset, things start falling into place and decisions on what to do or not to do are often easier. Frequently reflecting your agile journey helps you to become and stay agile. This is where retrospectives can play an important role. If you want teams to adopt agile retrospectives then this is what you can do:
- make clear what the purpose is, show why to do retrospectives
- form a team of people that are capable to facilitate retrospectives
- do retrospectives, and frequently evaluate them
Purpose of retrospectives
It helps a lot if people understand why they should do retrospectives, and which benefits they can get out of them. That’s both value for the organization, and for them personally (what’s in it for me?).
How can you help those involved to know why they should do retrospectives? Here are some suggestions:
- discuss the need for continuous improvement to get results with agile
- make clear that teams have both the authority and responsibility to decide how to do their work and to improve their way of working
- celebrate situations where things have changed successfully, and reward success
- emphasize “why over how”: doing it and getting results is what counts
Capable retrospective facilitators
Doing retrospectives and the actions that come out of them takes time, so it’s important to be both effective and efficient. Effectiveness is deciding to do only the few vital improvement actions that are needed, efficiency is being able to find and implement improvement actions fast and keeping the invested time as low as possible. Having retrospectives facilitated by capable people with a toolbox of retrospective techniques assures this.
What are ways to do this?
- assign retrospective facilitators and/or qualify and authorize people as facilitators
- train facilitators in the purpose of retrospectives, on the techniques and the skills needed for doing them
- mentor and coach retrospective facilitators (external coaches or self coaching/mentoring)
- share and discus experiences with retrospectives
Doing retrospectives, and evaluating them
As with many agile practices, you can learn them most effectively by doing them. Of course there will be some preparation as mentioned earlier, but our advice is to start with retrospectives in your first sprint. Use a simple technique like asking questions or a boat exercise. Just try it with one or more teams.
When you finish your retrospective ask the people who attend the meeting if this was useful? Does it help them to get a shared understanding how things are going? Do the actions that come out of the meeting make sense? Does meeting as a team to reflect feel good to them? These questions and the answers from the team help you as a facilitator to keep retrospectives both effective and efficient.
Whatever way you chose to adopt retrospectives, be sure to keep on doing them. Even if things seem to going well, there are always ways to improve! Getting actions out of a retrospective that are doable, and getting them done helps teams to become agile in an agile way. Our upcoming book “Getting Value out of Agile Retrospectives” describes many practical retrospective exercises that you can use with your teams.