The Economics of Software Quality

The book Economics of Software Quality provides solutions to quantify Software Quality and manage software development and maintenance. It contains data usable to build a business case to improve quality, and decide upon improvements in your organization. Continue reading

Do Soft Skills Really Matter in IT?

IT is viewed by many people as being something technical, with managers and nerds. I see it different: It’s people working together to deliver software solutions that work. Communication and collaboration is essential to make the people that are doing this successful. So for me, soft skills really matter in IT! What do you think? Continue reading

Have a Toolbox of Retrospective Techniques

Having a “toolbox” of retrospectives helps you as a retrospective facilitator to deliver value to a team. You can plan a retrospective meeting, and think about the technique that you want to use, but be open to change it on the spot when needed. Continue reading

Short Cycled Improvement: Observe and Change

To do small changes, or to get an improvement journey started in an organization, I use a short cycled “observe and change” approach, that consists of a couple of hours of observation with a 1 page feedback and change advice. Continue reading