Cruciale Dialogen als sleutel voor Continue Verbetering

Via twitter kwam in contact met Johan Roels. In zijn boek Cruciale Dialogen herken ik veel dingen vanuit mijn ervaring met continue verbetering in organisaties. Het vlindermodel wat Johan heeft gedefinieerd in zijn boek verbindt communicatie met waardering om oplossingen voor problemen te zoeken en die vervolgens effectief te implementeren.

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How Team Diversity Enables Continuous Improvement

Continuous improvement requires that people reflect and find ways to do their work in a better way. Having diversity in agile teams makes it possible to discover and explore new ways of working, where uniform teams with identical kinds of people would aim for steadiness and don't want things to change. Let's explore how you diversity can enable continuous improvement using agile retrospectives.

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Dealing with Process Debt by Taking a First Agile Step

When you're facing problems and feel that there's no room for improvement, the situation will only get worse. You're building up process debt, a debt that you will have to repay as soon as possible to prevent from going bankrupt. Let's explore how you can deal with process debt by taking a first step on a journey of continuous improvement to increase your agility.

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Software Quality is Free

In 1980 Philip Crosby wrote the book Quality is Free. In the book he explained how investing time and energy in building the right products with good quality will save money and time. Many agile teams know how important software quality is, but they need to convince their managers and other stakeholders to get there. It will help them to self-organize and do their work in a good way. Let's explore how you can sell that "quality is free" and build a business case for quality.

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Learning from Things that Go Well

We can learn from failures, from our mistakes; that is something we all know. But we can also learn from things that go well. Here's an example of a team that explored how they succeeded in delivering their project on time against their expectation and used their learnings to improve, and a couple of techniques and exercises that you can use in retrospectives to learn from things that go well.

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Feedback en Continue Verbetering

Een sterk punt van een agile aanpak is dat dat er in korte cycli, z.g. iteraties of sprints (Scrum) gewerkt wordt, en er steeds feedback momenten zijn. Het cyclisch werken met feedback zorgt ervoor dat het proces bewaakt kan worden, en informatie uit de feedback helpt om continue de agile werkwijze te verbeteren. Dit artikel beschrijft welke feedback er in agile is en hoe je die feedback effectief kunt benutten.

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