Last week we had Willem Scheepers as guest speaker at the SPIder P-CMM workgroup, who told us about the what, how and why of Investors in People (IiP). He got my attention by mentioning commitment and communication, two important aspects of the IiP.
Many people think Quality Assurance (QA) is only testing. This surprises me, after working many years as Quality Manager to prevent defects and improve products.
In my work as a consultant, I often deal with “processes”. The people I talk with use different definitions of what a process is. That often hampers discussions about processes, and makes it very tedious to come to agreements about how improve processes.
On august 23 the members of the SPIder P-CMM workgroup have their regular meeting. Topic of this meeting is “Career Development”.
If you want to deliver quality, first make sure you Understand Why your customer needs it, and then Decide How to do it.
This is my first blog posting, so: Welcome!