Delivery Information / FAQ

All the information that you need when buying product from benlinders.com.

tl;dr

Contact

Books, games, downloads, and other articles are sold by Ben Linders Consulting:

 +31 6 2901 3863
[email protected]
[email protected]
 Ben Linders
 Ben Linders Consulting
Icons-mini-icon_home Tilburg, The Netherlands

Feel free to contact me if you have questions or need support.

Payments

It is possible to pay by:

  • Credit card
  • PayPal
  • Direct Bank Transfer

When using Direct Bank Transfer, please assure that bank costs on both sides of the payment are included in the amount transferred by┬áselecting “sender pays all costs” or “OUR”.

Shipping

Orders are normally shipped same day or next working day with PostNl using standard delivery without track & trace.

If you order a single book or a small number of a books, then it will be sent as a letter which will be directly delivered in your mailbox.

Delivery times are roughly:

  • Netherlands: 1-2 days
  • Europe: 5-10 days
  • Rest of the world: 8-25 days

More information, see Delivery Times.

If you require your order to shipped with priority then please contact me before you order it so that we can figure out the best way to do it.

Support

As a customer buying my books or games you will get Free Lifetime Support (FLS).

I will help you to apply things that you learned in my workshops or coaching sessions, and support you if there are questions while or after reading my books, preparing or playing games, or using any other product or service provided by me.

Contact me by email at [email protected].

Legal

The general conditions for webshops in the Netherlands are applicable (download).

Dutch law is application for all orders and deliveries.

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    Ben Linders
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