Tools for Root Cause Analysis (eBook)
€3.99 (Excl. VAT)
How to effectively analyze problems to identify the main causes that have led to them, and to initiate actions to prevent similar problems from occurring in the future.
Mini-booklet with practical processes, templates, checklists, and examples.
Author: Ben Linders
Dec 29, 2016
Frequently Bought Together
Over the years, I’ve been asked many times for a hands-on solution to do Root Cause Analysis (RCA). I have described a process and a checklist to help organizations that want to start with it or improve their way of doing RCA, and I’m providing a report with an example. Together they form this practical mini-booklet that you can download.
The purpose of Root Cause Analysis is to analyze problems to identify the main causes that have led to them, and to initiate actions to prevent similar problems from occurring in the future. RCA helps you to take a system view, and understand what has happened. An RCA session can be done on any problem; often it is done on defects that were found by customers or during testing, on major project disturbances, or findings from earlier (CMMI, risk, agile, or other) assessments.
Root Cause Analysis has been used for many years to determine a fault’s first or “root” causes in order to identify process improvement opportunities that give a quick ROI. This book provides techniques for doing such analysis.
Note: This booklet replaces and extends the separate downloads that were available for RCA support (process, template, example, checklist).