What drives quality: Senior Management

The serie on “What Drives Quality” has thusfar described technical activities that are part of software development. Next postings will cover supporting activities; this one describes how senior management drives quality. Understanding what drives quality enables you to take action before problems actually occur, thus saving time and money.

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What drives Quality: Testing

The serie on “What Drives Quality” continues. Previously covering Requirements Quality, Architecture and Design Quality and Coding Quality, this post covers Testing. Understanding what drives quality enables you to take action before problems actually occur, thus saving time and money.

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What Drives Quality?

Many methods for product quality improvement start by investigating the problems, and then working their way back to the point where the problem started. For instance audits and Root Cause Analysis work this way. But what if you could prevent problems from happening, by building an understanding what drives quality, thus enabling to take action before problems actually occur?

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Lies, damn lies, and statistics

R&D Organizations are more and more relying on measurements, but many struggle to implement them. There are the usual technical problems associated with collecting and storing data, and creating usable reports. However, the biggest challenges are often related to using the data to actually make decisions and steer the activities of the organization.

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