More and more organizations are adopting Agile ways of working. The descriptions of Agile methodologies give much guidance on how to manage on a team level. But there is limited information on changes needed at higher level in the organizations.
When I started this website back in july, I mentioned that my main reason to start blogging was to share my experiences.
Root Cause Analysis (RCA) has been used by many to determine a fault’s first or “root” causes to improve processes. Given the current economic climate, the business case for RCA has become more more explicit then ever!