Root Cause Analysis: Practical Tools

I have described a process and a checklist to help organizations that want to start with it, and I´m providing a report with an example in a handy booklet on RCA: Tools for Root Cause Analysis.

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CMMI V1.3, wat brengt het?

In november 2010 heeft het Software Engineering Institute (SEI) een nieuwe versie uitgebracht van het Capability Maturity Model Integration (CMMI): V1.3. Dit artikel geeft een overzicht van de wijzigingen, en gaat in op de waarde van deze nieuwe CMMI versie.

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Resources of professionals?

Mensen zijn wonderlijke wezens. Ze hebben eigenschappen die hen onderscheiden van de andere dieren, zoals het denken in plannen, beleid en strategie. Eerst nadenken wat je wilt en dan doen.

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Speaking the same language

When I started this blog last year, I decided to do it in English. My aim was to reach a broader (worldwide) audience, thus sharing my experience with more people than would be possible in Dutch (my mothers tongue).

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Process Improvement: The Agile Way!

Business needs for process improvement projects are changing. Organizations expect faster results from their process improvement investments; they want their improvement to follow changing business needs and be more engrained in the organization.

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Implementing Agile with the People-CMM

More and more organizations are adopting Agile ways of working. The descriptions of Agile methodologies give much guidance on how to manage on a team level. But there is limited information on changes needed at higher level in the organizations.

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Getting to the Root Causes of Problems

Root Cause Analysis (RCA) has been used by many to determine a fault’s first or “root” causes to improve processes. Given the current economic climate, the business case for RCA has become more more explicit then ever!

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