Measuring and Controlling Product Quality

Wouldn’t it be nice if you could have more insight into the quality of a product, while it is developed, instead of afterwards? If you could measure the quality of your product, and take action when there is a risk that the quality would become lower than required by your customer?

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Business benefits of reviews

Software reviews and inspections significantly improve the quality of products, and provide major savings in cost and time. Sound logical, but where is the data to prove it? I’ve made an overview of data that has been published on the business benefits of reviews.

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Root Cause Analysis: Practical Tools

I have described a process and a checklist to help organizations that want to start with it, and I´m providing a report with an example in a handy booklet on RCA: Tools for Root Cause Analysis.

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CMMI V1.3, wat brengt het?

In november 2010 heeft het Software Engineering Institute (SEI) een nieuwe versie uitgebracht van het Capability Maturity Model Integration (CMMI): V1.3. Dit artikel geeft een overzicht van de wijzigingen, en gaat in op de waarde van deze nieuwe CMMI versie.

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Doctor, what’s wrong with my software?

Delivering product with the right quality, on time, can be difficult. Testing decisions are crucial to reach this. Are there ways to improve your testing decision capabilities? Yes there are, and they have been used and have shown to be valuable.

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You can observe a lot by just watching

It’s time for a 'next quote. This one's from Yogi Bera: “You can observe a lot by just watching”. I use this quote when I see things that are clearly happening, but go completely unnoticed by those involved, thereby missing chances to improve.

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Getting to the Root Causes of Problems

Root Cause Analysis (RCA) has been used by many to determine a fault’s first or “root” causes to improve processes. Given the current economic climate, the business case for RCA has become more more explicit then ever!

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Real QA Manifesto

Many people think Quality Assurance (QA) is only testing. This surprises me, after working many years as Quality Manager to prevent defects and improve products.

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