I have been interviewed by Len Epp from Leanpub on my 2nd book What Drives Quality. You can listen to the podcast interview and read the transcript on Leanpub Frontmatter: Ben Linders, Author of What Drives Quality.
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In the interview Len asked me about the different views that I take on quality in my book:
Len: In the description of your book What Drives Quality, you mention that the book “views software quality from an engineering, management, and social perspective.” I wanted to ask you about that last part. What does it mean to view software equality from a social perspective?
Ben: I think from a social perspective, you’re again looking at teamwork. You’re looking at creating a product together and involving the right people in your organization, if you’re looking at quality. Quality is not just the technical part of your software. Quality is also how your users are perceiving your product, what’s important for them?
And again, this takes social skills to really understand your customers, to really understand your clients, and to understand what they do with the system, how they use it, and what their expectations are. And there can be situations actually that you can go low on tech.
What Drives Quality
The book What Drives Quality provides a lean approach to quality, which analyses the full development chain from customer request to delivering products. It focuses on the interaction between all involved in delivering high-quality software to customers, quicker, at a lower cost.
I’m aiming this book at software developers and testers, architects, product owners and managers, agile coaches, Scrum masters, project managers, and operational and senior managers who consider quality to be important.
I’m updating and expanding my successful second book What Drives Quality to publish a second edition. Intermediate versions are released through Leanpub: What Drives Quality.
The second edition contains additions throughout the book. I have added many practices and experience stories to the existing chapters. The book has grown already from 117 to 172 pages, almost a 50% increase. More will be added in the coming weeks.