cover what drives quality 6 by 9 - 2nd editioncover what drives quality 6 by 9 - 2nd edition

What Drives Quality – 2nd edition (eBook)

31.99 (Excl. VAT)

With plenty of ideas, suggestions, and practical cases on software quality, this book will help you to improve the quality of your software and to deliver high-quality products to your users and satisfy the needs of your customers and stakeholders.

Author: Ben Linders
eBook (PDF)
2nd edition
184+ pagina’s
Self Published
To be released in 2020

SKU: 37194 Category: Tags: , , , , , , Created by Ben Linders


The book What Drives Quality – 2nd edition explores how quality plays a role in all of the software development activities. It takes a deep dive into quality by listing the relevant factors of development and management activities that drive the quality of software products. It provides a lean approach to quality by analyzing the full development chain from customer requests to delivering products to users.

The book is intended for software developers and testers, architects, Product Owners, agile coaches, Scrum masters, project managers, and operational and senior managers who consider quality to be important.

Note: The 2nd edition of What Drives Quality is a book in progress. Until it’s released you can only buy What Drives Quality- 2nd edition on Leanpub.

The first edition of this book is also available. You can choose between What Drives Quality -1st edition (Paperback) or What Drives Quality – 1st edition (eBook).

About the book

The book starts by explaining what driving quality is all about. Next, it describes factors that drive quality in software activities done by development teams and explains what senior managers, operational managers, and project managers can do to support teams in pursuing quality.

Practices based on the quality factors are described in each section, with suggestions on how to apply them. The aim is to help you to improve the quality of the products that you deliver to your customers and end-users.

The book provides stories and case studies showing how the quality of software products can be improved. They are based on my experience working with teams and managers, helping them to face and solve quality issues, and improve their performance for sustainable and lasting results.

A small but powerful book which, just like my successful first book Getting Value out of Agile Retrospectives, provides many ideas, suggestions, and examples that you can use in your daily work.

2nd Edition

The second edition contains additions throughout the book. I have added many practices and experience stories to the existing chapters. I also added a new chapter, Driving Quality, where I explore how to measure and analyze quality, describe the Project Defect Model, and show how you can steer quality in agile.

What more is new in the second edition:

  • Using use cases for specifying requirements.
  • How personas can be used to understand the users.
  • The “dark side” of commitment.
  • How burnout impacts quality
  • Lean startup, using feedback to learn and develop the right products.
  • How Model-Driven Software Engineering drives quality
  • Refactoring as a technique to improve code quality and find bugs
  • Mob programming
  • Resilient software design
  • More to be added…


From the Foreword

This book is a succinct summary of what we know about software quality and how to apply it. It can be read in “agile time”, and delivers a solid overview that can set readers on course to higher quality, lower risk software. This book is a valuable contribution to professional software engineering practice. Half of the book is devoted to agile quality techniques. Ben’s objective is to make sure the speed of delivery is matched by the speed of assurance.
Bill Curtis, Director of the Consortium for IT Software Quality

What Drives Quality by Ben Linders provides an extremely valuable perception to its readers on how to deal with the development process, verification and validation activities in contemporary software development processes. Localizing and applying the practices discussed by Ben will significantly add to the level of maturity that is needed to ensure software quality in your own organization. This book a must-read for every software professional!
Jan van Moll, Senior Forensic Investigator, Head of Quality & Regulatory at Philips Healthcare

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