The customer is considered more and important for software development. Software teams have to delivers products and services that solve the needs of their customers. But understanding what a customer wants isn’t always that easy.
Last month I was reading the book The Gift of Time, a collection of stories from people who have used the work of Gerald “Jerry” M. Weinberg. It gives an impression how his ideas helped them, and how it enabled them to support people, and make a difference.
There is an interesting question posted on the P-CMM blogspot, whether the principles used by the guilds to learn new skills would still work in today's society? Yes they do!
Last week we had Willem Scheepers as guest speaker at the SPIder P-CMM workgroup, who told us about the what, how and why of Investors in People (IiP). He got my attention by mentioning commitment and communication, two important aspects of the IiP.