Procesverbetering wordt vaak toegepast om problemen in een organisatie structureel aan te pakken en blijvend op te lossen. Ik heb succesvolle (proces)verbetertrajecten begeleid, maar ook trajecten gezien waar door de verbeteraanpak de problemen initieel juist groter werden. Door alert te zijn op de signalen, en tijdig actie te ondernemen werd het verbetertraject daarna alsnog succesvol.
Wouldn’t it be nice if you could have more insight into the quality of a product, while it is developed, instead of afterwards? If you could measure the quality of your product, and take action when there is a risk that the quality would become lower than required by your customer?
Communication is an important factor in improvement programs. Communication using visual management pictures the goals and approach. It motivates people to commit to change, by showing expected benefits and early results. But wrong or too much communication can also frustrate people, getting them to resist changing.
De eerste waarde van het agile manifesto is “individuals and interaction over processes and tools”. Het klinkt zo simpel, maar de praktijk is vaak weerbarstiger. Tijdens het event “Agile People” op 26 april a.s. delen diverse sprekers hun ervaringen over de mensenlijke kant van Agile. Tevens is er een Open Space waarin we van elkaar kunnen leren.
I have described a process and a checklist to help organizations that want to start with it, and I´m providing a report with an example in a handy booklet on RCA: Tools for Root Cause Analysis.
Root Cause Analysis (RCA) has been used for many years to determine a fault’s first or “root” causes in order to identify process improvement opportunities. The CMMI V1.3 has increased the possible deployment of RCA.
In november 2010 heeft het Software Engineering Institute (SEI) een nieuwe versie uitgebracht van het Capability Maturity Model Integration (CMMI): V1.3. Dit artikel geeft een overzicht van de wijzigingen, en gaat in op de waarde van deze nieuwe CMMI versie.
We all know how to play the Devil’s Advocate. By playing this role, we stimulate a discussion in which we challenge ideas, in order to improve it. But how do you get your ideas to start with? This is where the Angel’s Advocate comes in.
Op maandag 28 februari komt de SPIder People-CMM werkgroep bijeen. Onderwerp van de bijeenkomst is Participatory Culture
When I worked at Ericsson I used Scrum to manage Process Improvement projects, where it turned out to be a real enabler for Continuous Improvement.
In october 2010, version 1.3 of the Capability Maturity Model Integration (CMMI) has been released by the Software Engineering Institute. I’ve published several articles on the benefits of CMMI V1.3. This is (for now) the last article, which sums it all up.
There are 3 CMMI V1.3 models released: CMMI for Acquisition (ACQ), CMMI for Services (SVC), and CMMI for Development (DEV). The CMMI V1.3 makes it easier to combine process areas from different models, thus supporting continuous improvement that delivers quicker business results.